People Places Stories

Stage 3: create a vision and set goals

Goal: to identify the needs of the community concerning participation in society, in cultural life, in sharing values and heritage and use this to develop a shared sense of purpose / common vision and to set goals for a heritage community initiative.

What are the needs of the people, regarding participation and wellbeing in the local community? What initiatives should be taken to meet these needs? What role has (the local) heritage in this process? Can the Faro principles inspire us? Who are the stakeholders in this process? How can we set up an open dialogue in this respect? How can we identify and invite people to be part of the community building team?

ideas and experiences from our experts!
Heritage Community Development Toolkit

Related Competence

  • To facilitate participatory governance of heritage communities to ensure shared responsibilities
  • To foster the development of a multi-perspective interpretation principle when offering meaning making and value related frames
  • To have a clear vision and show a genuine concern and interest in heritage, in people and in how the two interrelate.
  • To reflect, be inclusive, and sensitive to ethical, cultural and value issues related to people and heritage

Possible Actions

  • Assist communities in creating their own heritage inventories and to rank them according to their relative relevance.
  • Link the collected issues and assets to wider value, ethics and issues.
  • Turn these mental map(s) into narratives/stories that reveal the interrelations between them, and their value for members of the community.
  • Apply practical research methods, and methods to share thoughts & analyses on dimensions as relevance, aesthetics, urgency, and their relation with over-all societal issues.
  • Create the right conditions for participatory governance.
  • Build trust in institutional processes, in the legal, economic, and technical capacity of communities
  • Connect heritage phenomena to history & culture.
  • Use interpretive narratives to help people link heritage related values to a broader (European) history & value frame.
  • Organise participatory processes (attracting new groups, clear transparent communication, open interaction with groups)
  • Identify barriers to participation and put forward proposed solutions.
  • Develop an outcome-based approach to participatory governance that monitors progress and measures impact.
  • Communicate the results of participatory projects to ensure their sustainability, and inclusion in political agendas.


Rederij Lampedusa is a social enterprise that links the migration past of Amsterdam to the current migration issue of refugees trying to reach Europe. The company employs about ten people who have fled their homeland for a new future in the Netherlands. the two ships from Shipping Company Lampedusa - former refugees ships used by people to cross the Mediterranean Sea. Swimming and boat handling lessons, guided tours of the harbour to locals and tourists.
This project is a good example of how the heritage of the port can be closely related to relevant societal issues, perspectives, and ethics.




Syrian and Iraqi refugees are trained as museum guides to lead tours of museums in their native languages; selected museums in Berlin.



Cultural projects on civil right issues - inclusion marginalised people and urban areas: comedy, literature, arts, heritage. Based in Toulouse but with projects elsewhere (Paris)


Learning Materials

Stakeholder and common values
This presentation offers practical guide to stakeholder mapping and how to manage contested values within the community
For a Participatory Geography of Memory
With the contributions from the citizens of the Tricase community and acting amateurs, “#39” tells the story of Displaced Persons Camp 39 in Tricase Porto during the Second World War.


Competence Development Pathway

PPS focuses on building the capacity of heritage communities as a socio-cultural space for creativity, learning, participation & inclusion. Each stage of heritage community development involves either field, organisational or social competences.

We have developed the “PPS Competences & Knowledge-Skills-Attitudes (KSA) reference systems” that will assist you to develop the relevant competence to this stage.